Terms & Conditions

Terms & Conditions

Payment

Toga Sports accept a wide range of payments, either online using PayPal or a debit / credit card. Our online processing facility is via Sage Pay which are one of the largest most secure payment gateways available.

We also accept credit / debit cards over the phone, cheques and BACS payment. 

Orders will be despatched to the card holder’s address only (unless a customer can provide proof of a new delivery address.)

Delivery   

We aim to despatch all paid orders within 7 to 10 working days (not including weekends). During the quieter months of the year this will be much sooner. If you need an order urgently please contact us in advance for a more accurate delivery date. All our kits are sent via courier service and are fully insured and tracked.   

Kit Care

All our kits and team wear items are made of a highest quality material and have been through a rigorous quality and testing process. Due to the nature of football kits, care must be taken to prolong the life, especially kits and team wear with printing.

  • Never dry clean
  • Never tumble dry
  • Never iron
  • Never overload washing machine
  • Never use fabric conditioner
  • Always wash inside out
  • Always use non-bio
  • Wash at maximum of 40 degrees
  • Ideally use a prewash soaker on all light colour kits to avoid staining from mud, grass and other substances associated to amateur football.

Returns 

Toga Sports offer a returns policy for any unused or unwanted items. Items must be returned to us within 30 days of delivery and must be in the original packaging. Unfortunately we are unable to offer any refunds on items that have been personalised unless a printing error has occurred. All refunds and returns will be dealt with the utmost importance. Full refunds will be given minus the original shipping charge. Delivery charges back to Toga Sports for unwanted items will be at the customers own expense.

Use of Cookies

Due to a new EU Law we now need to inform customers about the use of cookies. A cookie is an element of data a website can send to your PC browser so that your PC will be recognised by the site on your return. Cookies allow our web server to recognise your computer on connection to our website which enables our pages to be downloaded faster than on first viewing. Cookies may be additionally used to establish various statistics connected with the website including: most visited pages, time spent on each page, site performance. We store this information via Google analytics.

A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. 

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify this option in the settings menu. Declining cookies may prevent you from taking full advantage of the website. By using our website you agree to allow the use of cookies by our website. For more information regarding cookies and their purposes please see the Information Commissioner's website home page.

VAT

All prices quoted on our website include the applicable rate of VAT.

  • visa
  • Maestro
  • Mastercard
  • Paypal
  • Sage Pay