Replacement USB Charging Cable USB-C Charger Cord Compatible for Sony WH/WF-1000XM5 WH/WF-1000XM4 WH/WF-1000XM3 WH-XB910N WH-H910N WH-CH510 CH520 CH710N CH720N Wireless Headphones (50CM/Black)

Product Information

If you store the headset for a long time, charge the battery to its full capacity once every 6 months to avoid over discharge. The noise canceling function cannot be used while charging or if kept connected to the computer after charging is complete.

WH-1000XM3 | Help Guide | Charging the headset - Sony

If the headset is not used for a long time, the indicator (red) may not immediately light up when charging. Please wait a moment until the indicator lights up. A commercially available USB AC adaptor capable of supplying an output current of 0.5 A (500 mA) or more Personal computer If the headset is not used for a long time, the rechargeable battery usage hours may be reduced. However, the battery life will improve after a few recharges. If you store the headset for a long time, charge the battery to its full capacity once every 6 months to avoid over-discharge. If the life of the built-in rechargeable battery drops significantly, the battery should be replaced. Consult your nearest Sony dealer for replacement of the rechargeable battery. The headset cannot be charged when the computer goes into standby (sleep) or hibernation mode. In this case, change the computer settings, and start charging the headset once again.

You can use the headset by connecting the supplied headphone cable, even while charging the headset.

Charging the headset - Sony WH-1000XM5 | Help Guide | Charging the headset - Sony

If the usage hours of the built-in rechargeable battery decrease significantly, the battery should be replaced. Consult your nearest Sony dealer to replace the rechargeable battery.Use the supplied micro-USB cable only, and connect directly to a computer. Charging will not be completed properly by an indirect connection, such as via a USB hub. If the headset is not used for a long time, the indicator (red) may not light up when you connect the micro- USB cable to charge the headset. Wait for a specified amount of time until the indicator (red) lights up.

WH-1000XM4 | Help Guide | Charging the headset - Sony

If the headset detects a problem while charging due to following causes, the indicator (red) may turn off, although charging is not complete. In this case, charge again within the charging temperature range. If the problem persists, consult your nearest Sony dealer. If you store the headset for a long time, charge the battery to its full capacity once every 6 months to avoid over-discharge. The headset can be also charged by connecting the headset to a running computer using the supplied USB Type-C cable.

The headset cannot be turned on, nor can the BLUETOOTH and noise canceling functions be used, during charging.